Organisation Culture

CULTURE: The set of values, customs & beliefs that people have in common with other members in the society.

ORGANISATION CULTURE:
It is the philosophy, ideologies, values, beliefs, attitude & norms that bind an organization together & are shared by employees
TYPES OF ORG CULTURE
Authoritarian Culture: Power is concentrated on the leader, obedience to orders & discipline is emphasized and leader knows what is good

Participative Culture: information is shared among people, decisions are made collectively

Dominant Culture/Strong Culture: core values are shared by majority of the employees

Weak Culture/Toxic values are shared among few employees, employees lack in deep commitment, feel that they are not valued

Unhealthy Culture: political environment, use of influence & favoritism
MEASURING ORG CULTURE

  • Reward system
  • Management Support
  • Conflict Tolerance
  • Communication patterns
  • Risk Tolerance
  • Interpersonal relationships
  • Individual freedom
  • Degree of control
  • Type of structure
  • Communication
  • Degree of trust

HOW IS ORG CULTURE CREATED?

  • Org Structure
  • Org policies
  • Org Ethics
  • Characteristics of leaders
  • Characteristics of employees

SUSTAINING/ MAINTAINING ORG CULTURE

  • Consistent rewards
  • Maintaining a stable work force
  • Selecting & socializing employees
  • Actions of leaders & founders

Climate may be thought of as the perception of the characteristics of an organisation‖

Organizational climate conveys the impressions people have of the organisational internal environment within which they work

IMP: It determines the effectiveness of the organisation

  • Good organisational climate is instrumental to higher employee satisfaction, better human relations and higher productivity

Characteristics of Org. Climate

  • General perception (perception which people have about an organisation)
  • Distinct identity (how it is different from other)
  • Enduring quality (it is built up over a period of time)

Factors influencing Organisational Climate

  • Organisational context (mission, goals & objectives, function, etc)
  • Organisation structure (size, degree of centralization & operating procedures)
  • Leadership process (leadership styles, communication, decision making & related process)
  • Physical environment (employee safety, environmental stresses and physical space characteristics)
  • Organisational values & norms (conformity, loyalty, impersonality, reciprocity)

IMPROVING ORG CLIMATE

  • Open communication
  • Concern for people
  • Participative decision making
  • Change in policies
  • Technological changes

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