The Gallup International has designed a survey questionnaire “Q12” which measures the level of employee engagement. It has been found by the researchers that there are 12 key expectations when fulfilled; it leads to strong level of engagement.
One of expectation among the 12 is “Do you have a best friend at work?. Organizations have taken this on a serious note and come out in encouraging employees having their best friends at work.
The results of the latest engagement index are as follows:
|Engaged employees – 28 %|
|Not-engaged employees – 54%|
|Actively Disengaged – 17%|
Now, in order to increase the percentage of the engaged employees in organizations, the evolution of new team management concept called “SELF FORMED TEAM – SFT” and “SELF MANAGED TEAM- SMT” has developed.
SELF MANAGED TEAM – Here Teams work without supervision. This is also called also called supervision-less system. It sounds surprising but it’s a fact. RPG Group (Ceat/ Spencers) has come out with this concept. This concept was started by P&G, followed by DuPont and a few other organizations. Here they are trained and empowered to plan, review the gaps, brainstorms among them to identify the reason for gaps, take work place decisions & execute their day to day operations. This enables them to come out with the best possible ways to execute tasks. The accountability & responsibility of accomplishment of the tasks complete rests on the team members.
This practice was initiated at the CEAT Plant at Halol(Gujrat). It resulted in higher productivity & harmony among the employees.
SELF FORMED TEAM – Here a group of employees voluntarily comes ahead and forms a team for performing an activity/task. Here the employees have the freedom to form groups based on common interests. Facilitating such group formation increases social bonding and higher level of employee engagement.
Corporate Initiatives to form Self Formed Teams
Community development teams are there to generate awareness on safety, working mothers groups, and a self-formed cricket team. In fact a group of employees came together to modify a junkyard in the office premises and convert it into a sports arena
Several groups has been facilitated here where in employee come together to discuss/ brainstorm about various issues health & safety, employee facilities like transportation, canteen & come out with better innovative solutions.
In fact a team has started Yoga Class where the objective is not only about the health but also a platform for cross functional employees meet aiming better collaboration at work.
- Edelweiss Financial Services
Groups such as adventure club, running club and photography club has been initiated by the HR team where like-minded people can come together and engage in their hobbies and interests. The social networking site of the organization called PING also enables people with similar interests to come together, share and learn.
There are five councils: Community Service, Grey Cells – deals with quizzing and other intellectual interests), Sports, Personal Talent and Wellness.
HCL also has Interest Clubs, which are primarily online platforms for the employees with common interest to connect. There are eight such clubs: Clic – The Photography Club, The Foodies Club, The Pet Club, The Toastmasters Club, Library On Demand, HCL Record breakers, The Polyglots corner and Bikers’ Club. These clubs use the company’s internal social networking platform ‘MEME’ to bring together like-minded people who wish to share tips, pictures, and knowledge.
- Standard Chartered Bank
This bank has a recreation club which organizes indoor game tournaments during the monsoon as well as hockey, cricket and football tournaments.
Nielsen has various clubs include Hit F5 (employee fun club), wellness club, dance club, and a soon-to-be-launched cooking club
Dell has a number of interest groups that are formed and run by the employee: the runners group, photography club, quizzing club, toastmasters club, cricket club and cycling club.
At Philips, the largest self-formed group is called JOSH: it drives small fun-at-work initiatives like quizzes. Employees have also formed interest groups like photographers club, trekking group, etc.
BENEFITS OF SELF FORMED TEAMS
- These groups gets employees to come out from the shell and have fun, create positive work environment which reflects a better engaged workforce.
- It helps an organization to motivate employees without any huge investment
- This enables employees to connect and establish strong social bonds with colleagues and develop team spirit.
- The employees use such opportunity to express themselves, learn & exchange knowledge freely. The outcome is more connected, content & productive.
- These initiatives keep the employee morale high & make them passionate about their work.
- This encourages employees to break the monotony of work too.
- Finally this results in higher level of employee engagement